Terms and Conditions for the Retail Institute of South Africa (RISA) Website

Effective Date: October 2024

1. Definitions and Interpretation

1.1. RISA: Retail Institute of South Africa, responsible for the content and services on this website.
1.2. User: Any individual or entity accessing the RISA website.
1.3. Website: The official RISA website located at www.retailinstituteofsa.com.

2. Use of the Website

  • By accessing this website, users agree to comply with these terms and conditions.
  • RISA reserves the right to modify or amend these terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

3. Intellectual Property and Copyright

  • All content on the RISA website, including text, images, videos, logos, and designs, is the exclusive property of RISA.
  • Unauthorized reproduction, distribution, or transmission of any content from the website is strictly prohibited unless expressly authorized in writing by RISA.
  • All trademarks, service marks, logos, and patents displayed on the website are the property of RISA and are protected under South African intellectual property laws.
  • Users may not download, copy, or use RISA content for commercial purposes without prior written consent.

4. Membership Terms

  • RISA offers a membership program available via the website. Basic Membership, at launch is subject to a 50% discount for new members who sign up before 31st March 2025.
  • RISA reserves the right to revoke membership in cases of non-compliance with the terms or misuse of membership benefits.
  • RISA shall not be liable for any damages resulting from the termination of membership, provided termination is in compliance with these terms.

5. Data Privacy and POPI Act Compliance

  • RISA is committed to protecting user privacy in compliance with the Protection of Personal Information Act (POPIA).
  • User data collected through the website will only be used for membership processing, communications, and marketing. Personal data will not be shared with third parties without user consent unless required by law.
  • Users may opt-out of communications or request data deletion by contacting RISA via email.

6. Liability and Disclaimers

  • The content on the RISA website is provided “as is” without warranties, express or implied.
  • RISA does not warrant that the website will be error-free, virus-free, or uninterrupted.
  • Users agree that RISA shall not be held liable for any direct, indirect, or consequential damages resulting from the use or inability to use the website.
  • RISA is not responsible for the content of external websites linked from its site.

7. W&R SETA Partnership

  • RISA collaborates with W&R SETA to offer accredited retail education programs and memberships. However, W&R SETA is not responsible for any claims arising from content or services offered on the RISA website.
  • Any disputes relating to accreditation or certification should be directed to RISA for resolution.

8. Security and Access

  • Users are prohibited from engaging in activities that compromise the security or functionality of the website, such as hacking, data theft, or unauthorized access.
  • Breach of these terms may result in legal action under the Electronic Communications and Transactions Act of 2002.

9. Governing Law

  • These terms and conditions are governed by the laws of the Republic of South Africa.
  • Any disputes arising from the use of this website will be subject to the jurisdiction of South African courts.

10. Contact Information

For inquiries or concerns about these terms, please contact: Retail Institute of South Africa (RISA) info@retailinstituteofsa.com