At RISA, we offer a structured career pathway that allows retail professionals to gain recognition and expertise at every stage of their career. The pathway includes the following professional designations :
The foundational level, focusing on customer service, sales techniques, and product knowledge.
For those moving into supervisory roles, this designation covers team leadership, inventory management, and visual merchandising.
Mid-management level professionals can enhance their strategic planning, financial management, and marketing skills.
Senior retail professionals will focus on operations optimization, advanced sales techniques, and omnichannel retail strategies.
The highest levels, aimed at senior leadership roles in strategic retail planning, governance, and global market trends.
RISA’s micro-credentialing programs are designed to help retail professionals build specific skills through short, focused courses. These programs are essential for achieving professional designations and include modules like customer service fundamentals, financial management, & e-commerce strategies.
In today’s dynamic retail landscape, staying updated with the latest trends and skills is essential. RISA’s CPD program ensures that retail professionals maintain & grow their skills throughout their careers, providing opportunities for advanced learning and career advancement.
© Retail Institute of South Africa
